Social media giant Twitter is facing a class action lawsuit for allegedly ‘eavesdropping’ on private messages between users, according to a media report from RT Network.
surreptitiously eavesdrops on its users’ private Direct Message communications. As soon as a user sends Direct Messages, Twitter intercepts, reads, and, at times, even alters the message. For example, should a user write a Direct Message and include a hyperlink…Twitter’s algorithms will read through the Direct Message, identify the hyperlink, and replace it with its own custom link, thereby sending the person clicking on the link to Twitter’s analytics servers before passing them on to the original linked-to website.
interception requires at least the potential for human awareness of the contents…Under most theories of privacy, automated processing does not harm privacy. Automated processing may in some cases lead to harm, but those harms are not, in fact, privacy harms, and should be analyzed instead under other legal regimes better adapted to dealing with such issues.
However, it is also possible that Twitter is providing additional protection to its users if, by checking these links, it scans – and blocks – malicious links from being transmitted. Indeed, Twitter support pages say that links will be blocked if they match a url listed in their potentially unwanted URL list.